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Sie haben Fragen zu unseren Produkten und deren Anwendung? Die Spezialisten unseres Service-Teams beantworten Ihre Fragen:

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Customer Service

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Our Customer Service

Weerulin has a strong team of experienced and skilled service technicians. Our refractory specialists master the application techniques of the respective products and are also qualified and experienced contacts for mineralogical and metallurgical questions in the refractory sector.

The Weerulin service team includes metallurgists, mineralogists, ceramic engineers, and skilled refractory technicians with hands-on training.

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Repair and Maintenance

Processing machines, whether owned by the customer or by Weerulin, can be maintained and repaired by our team. We have the necessary know-how to carry out repairs quickly and keep spare parts in stock or procure them as quickly as possible to ensure or restore the functionality of the machines. Our high level of flexibility and close proximity to our customers make the difference between a medium-sized family business and a corporation.

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24/7 On-Call Service

No steel plant can afford a process disruption or even a shutdown due to machine damage in the processing machines for refractory linings. Therefore, comprehensive service at all times—day and night, including Sundays and public holidays—is essential in critical areas. Weerulin is capable of providing such a service through a 24/7 on-call service.

Contact us if you are interested in a comprehensive on-call service.

The Weerulin service team is happy to answer any questions regarding the use of our products. Please contact us. 

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